MTN Has Launched Other Payment Platforms For Customers To Recharge Their Phones Following Disconnection By Commercial Banks.
OnyxNews Nigeria reports that the alternative channels include payment solutions platforms such as Flutterwave, Jumia Pay, OPay, Kuda, Carbon and BillsnPay.
MTN in a statement on Saturday by its Senior Manager, External Relations, Funso Aina, also said customers could recharge airtime by dialing *904# and *606# .
Earlier, PUNCH had reported that millions of telecommunications subscribers were stranded on Friday as commercial banks disconnected MTN customers from banking channels including the Unstructured Supplementary Service Data and banking apps.
MTN has 77.35 million subscribers, according to latest industry statistics from the Nigerian Communications Commission.
The telecommunication company had reduced the banks’ commission from an average of 3.5 per cent to 2.5 per cent which predicated the actions of the banks.
The banks had written MTN to revert to the old commission, otherwise, they would block MTN airtime on all their channels.
The banks, except Zenith Bank which was connected directly to MTN, subsequently blocked MTN from their banking channels, leaving many MTN subscribers frustrated as they were unable to recharge airtime via USSD amid the Easter celebrations.
Minister of Communications and Digital Economy, Isa Pantami, had said the issue would be resolved. “We have reached an advance stage of resolving the issues, for the services to be restored to our citizens,” he had said.
But in the statement on Saturday, MTN said, “It will interest you to note that for the benefit of our customers who have been greatly inconvenienced by the service suspension, we now have alternative channels of accessing MTN services electronically.
“Below are the list and links to access the various alternative platforms:
“ MTN On Demand is on *904#; “Barter By Flutterwave (app); “Jumia Pay (app); “OPay (app); “MTN Xtratime airtime loans (*606#); “Carbon (app); “Kuda (app); “BillsnPay (app and web); “myMTN Web; and “Momo agent *223# “The Apps can be downloaded from the Playstore and the Appstore,” the statement added